Super Barbie shirt
Make certain customers know about possible upcoming delays early. This may spur some customers to try and get their orders in before the holiday period, which is a Super Barbie shirt for both them and you. Consider placing sticky banners at the top of your store and other alerts around your site alerting customers to the period where orders could be delayed. You could also add a line to any outgoing customer emails. If you’d rather keep the Chinese origin of your products a secret simply mention the dates of possible delays without going into specifics or mentioning the holiday. Most customers will assume you have a good reason for the delay and, assuming the rest of your customer service is stellar, will simply accept the situation. During the holiday make sure you’re open and honest about shipping delays. Keep this information visible around your site. And consider sending out an email stressing delays again for each order that comes in during the holiday. There will certainly be some customers that are going to get upset, but with good, open, and timely communication you can avoid angering most of your customers.
Super Barbie shirt
When Delores spent his first night actually out with the other chickens in the Super Barbie shirt, I was anxious about how he would handle himself, as he was pretty shy. After a few false starts (and getting pushed off perches by the other chickens) he chose a walnut branch that lead to the night perches and slept on that. When Delores became a big, beautiful Golden Phoenix adult rooster, I thought the hens would probably make absolute fools of themselves trying to get his attention – and if he ignored them it would serve them right! I suppose I should have done something about the name – but Delores responded to “Delores” and appeared fine with it. (Also, my Aunt Delores would have been devastated if I changed his name.) A friend suggested calling him “Del” – which sort of made sense – but that sounded like he was lead singer in a retro 60’s band. As long as Delores didn’t mind – and let’s face it, he didn’t care – I was perfectly content to have a sweet rooster named Delores.
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